Privacy Policy for BongStudyHub App

Introduction

BongStudyHub (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (the “App”).

Information We Collect

1. Personal Information

When you use our App, we may collect the following information:

  • Account Information: When you log in through our website (bongstudyhub.in).

  • Device Information: Device ID, model, and operating system.

  • Usage Data: App activity and analytics data.

  • Notifications: Firebase Cloud Messaging (FCM) tokens for push notifications.

2. Payment Information

Our App does not directly process payments or store any payment information. Any transactions occur securely through our website using a third-party payment gateway (Razorpay).

  • Payments are processed via the BongStudyHub website (bongstudyhub.in) using Razorpay.

  • The App does not collect, process, or store payment card details.

  • All transactions comply with industry security standards (PCI-DSS).

How We Use Your Information

We use your information to:

  • Provide and improve our educational services.

  • Manage user accounts and course enrollments.

  • Send important notifications about courses and updates.

  • Enhance app performance and user experience.

  • Troubleshoot technical issues and ensure security.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share data with:

  • Razorpay (for secure payment processing on our website).

  • Firebase (for app analytics and notifications).

  • WordPress/Tutor LMS (for course management and progress tracking).

These third-party services are secure and only use your data to perform essential functions.

Your Choices

You can:

  • Manage notifications in your device settings.

  • Clear browser cache from the settings menu.

  • Request account deletion by contacting us.

Data Security

We take data security seriously and implement the following measures:

  • Encryption: HTTPS encryption for all data transmission.

  • Secure Authentication: Protection of user credentials.

  • Regular Updates: Security updates to safeguard your data.

Children’s Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page, along with the updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last Updated: March 28, 2025